Maybe in two years T will get it together ad I'll give them another try out. Today I signed up with att Fiber ~300mbps at $55.00+ taxes. T is not ready to accommodate all the customers that are switching. This issue will eventually make it to everyone. I called T-Mobile agents 4 times and now I'm at break point. I think it is the fact that Business customers are getting the fast 5G modems and we really get the LTE. Something is very wrong and T-Mobile doesn't care. In the last 3 months on average per day ~9mbps. It "was" wonderful, the last three months has been very very poor. I've had T-Mobile internet for about 20 months now. One minute they claim it's probably an issue with the device itself and that I can get an exchange and the next minute it's some congested tower BS with everything being backed up and held back. Today it was working extremely well and lasted for several hours and by the time I woke up from a nap it was once again doing the rebooting BS(shocker!) The service representative today was telling me that the problem was on their end with the towers or whatever and blah, blah, blah but if this continues to happen after I decide to give it a chance for maybe several days then I'm just going to return it and get my money back and find another service before my 15 day trial ends□♂️ I'm just starting to get to the point to where I'm tired of having to call them to diagnose this issue especially if they aren't gonna be able to pinpoint specifically what's wrong with my device. When I moved mine from the power strip to an outlet I noticed that it started to work well and then it started doing the rebooting nonsense again. I've spoke with T-Mobile's representatives about 4 times now since owning the product and they've told me to factory reset the device and to even try plugging it into an actual wall outlet as opposed to a power strip that isn't generating enough power. Maybe I'm just unlucky but I've had my router for 5 days now and I'm experiencing major issues with the device deciding to reboot itself during random times of the day and even the night. Just haven't had the time to do any research yet. The only thing I miss is fast forwarding ads. Xfinity offered me $60 for 400 (or 600bps). I had my kids download some 100 GB Xbox games while they used the internet. I tried it out and sure enough, I get the same speeds on the modem. I'm getting from 250-700 mbps on my phone at home on my max plan (that's why all taxes are inclusive). I work from home so reliable internet connectivity is absolutely crucial. Tmobile internet is $50 including taxes, no cap, no installation, no contract. By the end I was paying $192 without the phone service and any premium channels. I started out paying $120 per month with HBO and Starz and a phone line. It worked pretty flawlessly for 10 years barring one year in the middle at which time they changed the cable.īut by the end of all the constant games with switching accounts between myself and my wife's to get the deals, I just got tired of it. I have to say that other than the cost, I have had no issues with xfinity. They must have changed their policy since they told me the next time I'd have to pay the overage. After coming perilously close a few times (especially with two teenage sons in summer playing on Xbox) I finally crossed the threshold a couple of months ago. r/tmoemployees: The sub for employees onlyįunny you should ask. Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. ![]() Please see the new reddit layout for details on these rules (listed in the sidebar). General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security?
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